Reference

Open idberkah Privacy Policy for Your Account Data

Our Privacy Policy explains what we collect when you open an idberkah account, sign in from a phone, or use DANA, OVO, GoPay and QRIS for account activity.

Account detailsWallet recordsDevice activityYour request rights
idberkah Open idberkah Privacy Policy for Your Account Data
CONTACT ROUTES

Reach Support About Privacy Questions

A clear contact path helps you ask about the Privacy Policy without searching through account screens.

Account privacy request Open the support link from your signed-in account and state whether you want access…
Wallet record question For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, include the transaction…
Sign-in data concern If a phone, browser or sign-in event looks unfamiliar, contact support through the account…
DATA PRACTICE

Explore How idberkah Handles Personal Data

We keep the Privacy Policy connected to practical account actions: phone verification before account access, device checks during sign-in and receipt matching after a wallet action.

Account details

We use the contact details you submit to create, identify and protect your account. Before discussing protected account data, we may compare your request with the phone verification step linked to that account.

Device signals

When you sign in from a mobile phone or desktop browser, we may record device type, browser details and sign-in time. These signals help us identify unusual access without storing your password.

Cookie choices

Cookies can keep a session active, remember selected settings and help us understand page errors. You can control cookies through your browser, although some account and policy pages may then require another sign-in.

Wallet matching

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference may be kept to match payment status with the correct account. We do not need your wallet password or one-time code.

Security storage

We retain sign-in, verification and account-change records while they support security, dispute handling or a legal requirement. Retention can vary by record type and may depend on local law.

Change requests

Ask us to access, correct or remove eligible data through the account support route. Tell us the request type and account phone number; we may verify identity before making a change.

Find Privacy Policy Answers Before Opening

These Privacy Policy answers address the searches we hear most often from Indonesian account holders. They cover account creation, wallet references, cookies, device activity, retention and the practical route for asking us to change stored data.

It covers account details, phone verification, sign-in and device events, cookies, support records, and wallet references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity.

We use your phone number to create and identify your account, complete the account access step and compare privacy requests with the correct record. We will not ask for your one-time code.

Yes. The Privacy Policy covers references and status details connected with QRIS, DANA, OVO, GoPay, bank transfer and virtual account activity when those records relate to your account.

We may record your device type, browser details, sign-in time and related security signals. This helps us identify unusual access from a mobile phone or desktop without storing your password.

Use the support route inside your signed-in account, choose an access or correction request, and provide your account phone number. We may verify your identity before sharing or changing personal data.

You can request deletion of eligible personal data through account support. Some records may remain when needed for security, dispute handling or a legal requirement, and the result depends on local law.

Cookies can keep your session and settings available, while blocking them may require repeated sign-in or affect policy-page functions. Change cookie controls in your browser whenever you choose.